Refund & Cancellation Policy

Last updated: September 2026

We want you to be completely confident when upgrading to finfire Pro. We believe in clear, fair, and straightforward policies.

1. 7-Day Unconditional Money-Back Guarantee

If you purchase a finfire Pro pass and decide it is not right for you, or if you made a purchase by mistake, you can request a full refund within 7 calendar days of the transaction.

No complicated questionnaires or justification required.

2. How to Request a Refund

To request a refund, simply send an email to hello@finfire.org from the email address linked to your account, mentioning your purchase receipt or transaction reference. We will process your refund through our payment partner, Razorpay.

Refunds are typically processed to your original payment method (UPI, credit/debit card, or bank account) within 3 to 7 business days, depending on your bank.

3. Effect on Account Access

When a refund is issued, the days of Pro access granted by that purchase are removed from your account. If you had no prior active Pro pass, your account will immediately revert to the free plan.

4. No Auto-Renewal / No Surprise Charges

finfire Pro passes are one-time passes. They do not automatically renew. Because we do not store recurring mandates, you will never be billed automatically without your active confirmation.

5. Contact Us

For any billing or refund questions, please write to us at hello@finfire.org.